Shipping Refunds Privacy Terms
Orders are processed within 24 business hours. Standard delivery takes 7–12 business days within the United States and Canada. You will receive a tracking link by email as soon as your order ships.
Shipping is free on 2-pack and 3-pack orders. Single-mat orders ship at a flat rate shown at checkout.
If your tracking hasn't updated for more than 5 business days, contact us at support@getsteprelief.com and we'll investigate immediately.
Use StepRelief for up to 90 days from delivery. If you don't love how your feet feel, email support@getsteprelief.com with your order number and we'll issue a full refund — no forms, no restocking fees, no argument.
We collect only the information needed to fulfill your order: name, shipping address, email, and phone (optional, for delivery updates). Payment details are processed by Stripe and never touch our servers.
We use cookies and advertising pixels (including Meta) to measure our marketing. We do not sell your personal information. Marketing emails include a one-click unsubscribe.
To request a copy or deletion of your data, email support@getsteprelief.com.
StepRelief products are wellness and relaxation devices intended for the temporary relief of tired, achy feet. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Individual results vary.
Do not use if pregnant or if you have a pacemaker or other implanted electronic device. Consult a physician before use if you have any health concerns.
By purchasing, you agree that liability is limited to the purchase price of the product. StepRelief is a DBA (doing business as) trade name. Contact: support@getsteprelief.com.